I needed to have have some warranty work done on my less-than-6month old 425 ET and was told by my dealer that Stessl has gone into voluntary receivership and that at the moment my boat is no longer covered by a warranty! Can anyone shed any light on this? Is it true?
Hope not or thats the end of my warranty.
I know they went into/had receivership problems about 3 yrs ago, then sorted it out. Maybe not sorted out well enough if this is the case again now.
EDIT: just tried to ring them, ph is on answering machine, will try again later.
Wheezer I heard that too.
I was looking into buying a Stessl about a month ago and heard from a very reliable source that Alf and his son have broken away to start another boat building outfit. ??? I suppose it will all come out in the wash one of these days.
my local shop said as a gesture of goodwill they will foot the repair bill this time, but after that, too bad. Not too happy considering boat is so new
there was a thread a couple of weeks ago about them changing there name to makocraft ???
http://www.ausfish.com.au/cgi-ausfis...num=1118673513
Daniel
How many times has alfred changed names now????
I would be pretty bloody unhappy with this sort of response. They sold the boat to you with the warranty. It should be them left exposed, not you. I know you have another post below saying they have agreed to fix it this time, but if anyone else gets the same response, I would be calling Dept Fair Trading to see what your rights are.Originally Posted by wheezer
Jeremy
"The underlying spirit of angling is that the skill of the angler is pitted against the instinct and strength of the fish and the latter is entitled to an even chance for it's life."
(Quotation from the rules of the Tuna Club Avalon, Santa Catalina, U.S.A.)
Apathy is the enemy
So would I! >And I'd be going to the media as well. Alf Stessl has made a good living from the boating fraternity I am sure. As has his retail outlets. Reciprocal loyalty should not just be hoped for, but rightfully expected. I would be phoning the man himself, at home if need be, and/or going to see him.
Dave
Ethically, you're might be right. But in my opinion it will depend on the type of warrantly they sold. If it's a dealer warranty, it's unquestionably their responsibility. But if it's a manufacturers warranty they're off the hook. As I understand it, in normal circumstances, Stessl would have reimbursed the dealer for any cost of work they'd have to do to fix up Stessl's poor workmanship (if Stessl didn't do the work themselves). However, if Stessl's gone tits up the dealer would be out of pocket in time and materials through no fault of their own.
Would be happy to be wrong though
I've no opinion of boat dealers one way or the other to be honest, so I'm not sticking up for them. Just looking at it from neutral point of view and it's a curly one.
A fair kick in the nuts for the poor guys left with the expensive damaged goods though. I certainly feel for you, and hope it works out.
Good luck,
Mike
Ahh, the old warranty side-step and flick pass wherein everybody is quite happy to take your money off you at time of purchase, but none of those same industrious souls are willing to back up their sales pitch and honour said any warranties, be they implied or otherwise. It would be much easier if, once the manufacturer goes into receivership, their products are immediately removed from dealerships so as to avoid such happenings. However, as the dealerships have to buy the products via a similar arrangement to HP, they then have to sell them in order to recoup their monies and/or make a profit. Remember, though, that the dealer only buys a hull from a manufacturer 9 times out of 10 and the dealer then does all the pre-sale fit-up. Therefore, any problems and associated warranty claims with regard to that part of the set-up would fall squarely in the lap of the dealer. A word of advice; don't be fooled by dealers' artful dodgings. Arm yourself with all the facts with regard to where you stand legally, go and front the dealer and only speak to someone who can authorise the things you need to be done. Good luck with it all.
Cheers,
NICK.
Ther is a round of the Stessl challenge on at Somerset on the 9th and 10th of July or maybe the receiver challenge
The trade practices act says that the dealer has to look after you.
Your warranty agreement is with the dealership, NOT the manufacturer....unless you signed some kind of contract assigning the warranty obligations back to the manufcturer...
Contact your local office of fair trading (or consumer affairs, or whatever they are called where you live). They can help sort the mess out.
How many times has Alf Stessl gone bust now.........about 3 times I think. Gone 1 minute, then back the next and in the meantime, innocent people have lost a heap of money eg suppliers, customers etc.
And now he is back again.......come on.
Where is the accountability for people who cannot run a business properly ( not only pointing the finger in the marine industry but also builders, pool constructors etc). They should be eliminated from the industry.
Tim
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