Watersnake warranty

[Plasticin]

Have just tried out the warranty system for the new Jarvis Marine Watersnake Electric motors. Had mine on the boat for around three weeks and started to have some issues. Was out at peel the other day and I plugged it all in and it wouldn't turn on but would turn left and right. Undid the battery terminals and it worked as normal. Didn't think anymore of it. Went out on Saturday and the same thing happened but it didn't matter what I did it wouldn't turn on, ie wouldn't pulse. Gave the service centre a call and dropped it off to a place at karalee the next day. They picked it up from there and I got credit the same day. Had a faulty circuit board they said. Anyway have the new electric, still a watersnake, on the boat now and am taking it too Maroon tomorrow. Overall I was pretty happy with the service and the fact that they gave me a shiny new electric. But then again given that I work for the company that sells them you would hope so wouldn't you? For the record they said that "that was the first with that issue that they have seen."

Anyway overall I am pretty happy now I will see if I can break this one.

Cheers Scott

[JasonT]

Thanks for your post mate..
And thanks for letting us know you're affiliated!

I'm looking for one at the moment and it's good to know the after sales service is on the ball!

Jason

[silver19]

very happy with mine but only used it a few times in fresh water.

Jason check out the price for them at mo tackle. saw them there last night. don`t know if the ( ) mart will do their 10% off on an online price might be worth a go.

John

[Big_unit]

Thats the first bad thing Ive heard, mind you its the only one Ive heard about so far. When they have been around for a couple of years I might give them a go.

Cheers
James

[candogu]

I have a problem with my foot control.... the go control, heel bottom (don't the reel name ) has been abit sticky... i haven't taken it back yet.. other than that all is sweet with my 54 ws... i have about 25hr's up on it now...

[gogecko]

Nice to hear about quick backup, but 12 months warranty will be over pretty soon. Im thinking of taking a punt on watersnake, but still not sure.

[Abu]

YOU GET WHAT YOU PAY FOR....................NOTHING MORE NOTHING LESS

[wardypig]

YOU GET WHAT YOU PAY FOR....................NOTHING MORE NOTHING LESS

Another helpful comment

[swano]

maybe we havent been getting what we paid for when buying minn kotas
i've had several different issues with my 55ap and i know of heaps of others with probs , nothing wrong with a bit of healty competition in my eyes.
cheers swano

[davo]

As for Minnkota let say that I'm thinking Motorguide next time.
The mate and I have had heaps of problems with our RT65 auto pilot bow mounts.

[kingtin]

Came across this post whilst researching batteries. I've now done 5 trips with my 54lb stern mount and for the money, I can't fault her. The mount screws tend to corrode though, despite coating them in inox.

kev

[angler1]

i also have a 54lb but mine is a bow mount i have had no problems with it. i never received any mounting hardware so i used stainless bolts and durilac.

[oddbudman]

I had a 54lb stern model - i took it back. To be honest I thought it was pretty ordinary compared to my old stern kota.

The thing sure wasn't too keen on salt water, the motor often fell down when I was on the plane, and it would often fall out of its tilt setting when in forward / reverse.

I sure hope the bow mount models are better, as the stern model didn't float my boat.

oddbudman