I had a problem with my Humminbird Helix sounder not starting up. I checked that there was power to the sounder from the dedicated fused power cable to the sounder. I phoned the service agents BLA and spoke to a technician. After checking that I was sure that there was power to the sounder, he asked was the sounder separately powered by an auxiliary battery that was completely independent of the outboards charging system. I said no why should it be? He said that was likely to be the problem. He said an electrical spike from the outboards charging system probably damaged the sounder and to return the sounder to him for repairs. I challenged the necessity of providing an auxiliary battery and wasn't told to do that by the sounder dealer. The technician wasn't ready to accept the sounders should have inbuilt protection against spikes from the charging system.
What is everyone's thoughts on this? Have you been told to provide auxiliary batteries to power your modern electronics?
Footnote: As I was packing the sounder up for return, I had an inspiration.I plugged in the memory card used to install software updates and the sounder started up. It didn't do any update, just started normally. The sounder now works normally without the card installed.
Cheers,
Bill