Macspotty,
Just did some more looking & found the box the last lure came in, & it says "Salt & Sun" series. Got back onto the webpage & found I have the Salt & Sun Bonga Jerk 165 FL which is the mahi mahi coloured one. They call it Natural Dorado, so yes, I do have the blue water series, & I can see where the wire has broken away.
Tony
I think you will find it is Nomad fishing charters and I am sure you will walk out with two or more brand new lures they are very helpful guysOriginally Posted by Back In Black
Hi Tim,
Are Nomad the distributors for Sebille? They might be helpful but they have not responded to my email!
Tony
100% sure google address they are the same unit 12/25 Depot st Banyo
Warehouse /
Head office: Unit 12/25 Depot Street Banyo,
QLD 4014. Australia
Phone: (07) 32568780 Email: info@sebile.com.au
Thats the address I had & where the email was sent. Trust me, you'll see another comment from me Monday should I not get a reply.
Tony
Back in Black,Thanks for the feedback. It dosn`t sound real good for there claims on the build, especially at $60 to $70 A pop. The real test is going to be on what they do next, there after sales back up. Please get back to me on what there going to do, I`d be extremly disappointed if they palmed it off .
Macspotty- you & me alike.
Tony
$70???!!! I bought a Sebile Bonga Jerk 125 Salt & Sun Sea Chrome from the US Tackle Direct last year, and I'm glad I only paid $16.99 for it, when they were on sale. I bought it because, like you, I thought it would be good for trolling between spots at high speed, but I've never gotten round to trying it. Now, I don't think I will. Thanks for the heads up.
Let us know what response you get and good luck.
Brent.
Faaark Thats a bit of a mark up then. I would be pised to if I spent $70 only to see the trebles go walk about.
Got a reply from Sebile today via email apologising for not contacting me last week. The sales rep will give me a call when he is back in the office in the morning. I'm in Brisbane tomorrow, so I'll save him a call & drop in with the offending lures. Be very interesting to see the response & what their after sales service is like. I'll let you know tomorrow night as I won't be back till late afternoon
Tony
Dropped into Sebile in Banyo this morning with the 4 lures I had, the 2 stuffed ones, one that is showing signs of corrosion & one that hasn't got wet yet, just to show them the stages of collapse. Young bloke by the name of Glanville (yes, he wondered what he had done as a kid to deserve that) came & spoke to me. Very understanding, as I am not the first to have this problem, to the point Sebile have stopped making that model & are bringing in a new model early next year. The difference is instead of being wired through, they are using a steel plate right through to hold everything together, & they are doing them in a 165mm & a 215mm size. He replaced the 2 on the spot with the same model as that is all they have until the new arrivals. He admitted corrosion was the cause, & suggested very nicely in future when I come home, soak them in a bucket of warm water to break the salt down. I rinse them off, but this is obviously not enough. I suggested Saltaway, but he said not necessary.
Juna was with me & she couldn't help herself so she bought 2 new bling lures & some heavy duty 7/0 & 8/0 hooks (haven't asked her what she is chasing with those) Claire gave me a Nomad Fishing promotional pack & we spent another $112 with them, purely because they were great to deal with, very helpful & I can only recommend if passing, drop in to the retail shop in Banyo, as they have a brilliant range on show. Found it a bit hard to get Sebile lures up Sunny Coast way, so I will definitely go back.
All in all, they turned a very negative situation into a positive experience- something many business' could learn from.
Well done Sebile & Nomad!!!
Tony
Its great to see they stand behind their product. I did not realise that they had a shopfront retail outfit. I thought it was all online. Oh well another spot to relieve me of my hard earned.
A Proud Member of
"The Rebel Alliance"
Great outcome and thanks for sharing it with us. Glad they have fixed the fault because I have been going to get some of these lures for a long time. They were hyped so much but very few stores stocked this model so I was suspect of them so never went ahead and got them. When the new ones come out a couple will be added to my lure collection.
It is always good to have a good news story. I think well done to all.
Regards to all Dick
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