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Insurance claims - anyone ever made one or tried? Share your experiences please
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Thread: Insurance claims - anyone ever made one or tried? Share your experiences please

  1. #1
    Ausfish Silver Member malby's Avatar
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    Nov 2005

    Insurance claims - anyone ever made one or tried? Share your experiences please

    I am in the process of getting boat insurance and everything I read and hear about is that insurance companies never pay out so why have insurance if this is the case as it's a farse. Has anyone had to make a claim and if so with which company and how'd it go including excess amounts and any challenges etc.

  2. #2
    Ausfish Platinum Member Peter4's Avatar
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    Oct 2006

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    I recently damaged the anti-ventilation plate on my four stroke honda after hitting a stump at Monduran. Got a quote for the repair from Spaniard King, rang my insurer (RACQ) and had it assessed a week later.

    Assessment took around 15 seconds, was approved on the spot and engine was subsequently repaired. All I had to pay was my $100 excess on a repair of over $1,500...

    Very happy with the entire experience.

    Cheers

    Pete

  3. #3
    Ausfish Silver Member
    Join Date
    Feb 2008

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    I had to make a rather large claim for an incident with my previous boat and motor that occurred in my front yard. NRMA were very helpful and settled my claim very quickly. I would recommend them also and have continued insurnace with them for my new boat.

    Regards Adam

  4. #4
    Ausfish Platinum Member Jabba_'s Avatar
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    Nov 2007

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    This year my insurance policy with Club Marine has been worth its weight in gold.. Firstly, my youngest boy trimmed the motor up and put a temporary rod holder through the cowl ($2600 claim). I was inside the house at the time off the incident...

    3 months later..... I ran into some trouble on the pin bar.. Cracked my windscreen and splash-well, both minor repairs.. However, upon Club marine advice, I took my boat to one off their registered repairers, who did not repair my splash well right the first time.. 10minutes back on the water the crack in the Splash Well opened up again.. So the repairer cut the transom open and consequently f#(ked my transom... Club Marine pulled the boat out off there and had it sent to Hayden Wylde... Hayden wanted the transom done right so he had The Haines Group repair my transom,, and they have done a bloody great job off it.. Over the weekend I will be starting a thread to thank those who fixed my boat...


    In total with my cowl, the bodgy job done by the first repairer and the second repair to fix the first repair. the cost comes to around $22'000.
    My premium is around $600 P/A and my access is $500...

  5. #5

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    I have always been with NRMA and made a claim when I had the electronics stolen from my boat while on holiday. Took a couple of months to settle after getting one written quote and proving via photos and receipts that the items were on the boat.

    When I bought a new boat at the boat show last year the deal came with one years free insurance which is up in a week so I will go back to NRMA I think.

  6. #6
    Ausfish Silver Member malby's Avatar
    Join Date
    Nov 2005

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    Sounds good. How much was/is your excess?

  7. #7

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    Quote Originally Posted by Jabba_ View Post
    This year my insurance policy with Club Marine has been worth its weight in gold.. Firstly, my youngest boy trimmed the motor up and put a temporary rod holder through the cowl ($2600 claim). I was inside the house at the time off the incident...

    3 months later..... I ran into some trouble on the pin bar.. Cracked my windscreen and splash-well, both minor repairs.. However, upon Club marine advice, I took my boat to one off their registered repairers, who did not repair my splash well right the first time.. 10minutes back on the water the crack in the Splash Well opened up again.. So the repairer cut the transom open and consequently f#(ked my transom... Club Marine pulled the boat out off there and had it sent to Hayden Wylde... Hayden wanted the transom done right so he had The Haines Group repair my transom,, and they have done a bloody great job off it.. Over the weekend I will be starting a thread to thank those who fixed my boat...


    In total with my cowl, the bodgy job done by the first repairer and the second repair to fix the first repair. the cost comes to around $22'000.
    My premium is around $600 P/A and my access is $500...
    Glad it all went well in the end Jabba
    Garry

    Retired Honda Master Tech

  8. #8
    Ausfish Silver Member malby's Avatar
    Join Date
    Nov 2005

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    This sounds really good but I am amazed at how high the excess is. What sort of boat/motor/trailer have you got and what are they agreeing to insure it for? I am interested in Club Marine but they won't do agreed value for my boat as its over 25 years old but the thing is that my traler is 04 and my engine is 03. Then there's the lager excess they charge. Good to get all of the facts off everyone so I can weigh it all up. Thanks heaps for such a newsy reply and great news that CM looked after you like that!

  9. #9

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    I have my 2 boats insured with Suncorp my quinny 385 explorer has a $150.00 Excess is insured for Market Value and cost me $165.00 a year to insure. The Whittley 2100WA is insured for Market Value has a $500.00 Excess and costs me $535.00 a year to insure. I have had 1 claim with my old boat with Suncorp where the trim and tilt motor was stolen when it was being stored up at Scarbrough Marina was a $1700 claim all up and they had the quote assessed and repairs authorised within 48hrs of me putting the claim in My excess on that boat was $150.00 was a good experiance from the boat side of the business as I work for them assessing cars.

  10. #10
    Ausfish Platinum Member Jabba_'s Avatar
    Join Date
    Nov 2007

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    Quote Originally Posted by Spaniard_King View Post
    Glad it all went well in the end Jabba
    Thanks Garry, yeah it's all good and better then new. The boat has gone back to the Haines Group to get the bottom painted white.

    It's been a long wait, but worth it.

  11. #11

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    I had my tinnie stolen from my place a few years back.... I was and am still with Club marine.
    They tried all they could to pin me for it going missing, thinking i set it up. In the end the guy who came out to interrogate me did say that other boats were stolen in the area during the same week. I got my money back what i paid for it and a few fixed add ons.

  12. #12
    Ausfish Silver Member malby's Avatar
    Join Date
    Nov 2005

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    Good to hear. What was your boat insured for and what was your excess if you don't mind me asking? Early quotes seem to tell me that Club Marine cost a good deal more than RACQ and the excess is considerably more...ie. $100 RACQ vs $500 for CM. Costs for a small tinnie may not as these prices appear. RACQ it seems will only include up to $500 worth of personal effects on your boat (ie fishing gear etc) for a single claim. Not sure about CM yet.

  13. #13

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    Insurance is only good for stolen items and big ticket items and peace of mind IMO......

    in 32 years of insurance, ive never had a claim on anything.. so wheres the peace of mind on that lol .... ive had reason too in a sense in the past but was it my fault or not , never tried it on....i know i have a new windscreen for the patrol if i want ...cracked.. chipped etc...but still see out of it.

    isnt insurance such a grey area? hopefully if i genuinely need it, its there



    mike
    Tangles KFC


  14. #14

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    Tinnie was insured for about $14 500 excess was either $400 or $1000
    i ve had a bad experience with racq on more than 1 occasion so i will never go back no matter how cheap they maybe.... fricken Crooks !!

  15. #15
    Ausfish Bronze Member
    Join Date
    Apr 2009

    Re: Insurance claims - anyone ever made one or tried? Share your experiences please

    A good mate of mine had a tinnie insured with Club, it was stolen, he had to wait a while but eventually got his $. He also has a Grady White insured with Club, the ally trailer was stolen (converted US trailer). They were going to replace it with a gal one, he had to fight argue threaten etc and eventually they come to the party and agreed to pay him out on the cheapest Aust ally one they could find (still cost a lot). They seem to try it on when there is grey area but if you stick to your guns you get there in the end (if you have a reasonable case). I think he is still insured with Club. Most of the a major insurance seem similar, a lot depends on the individual assessor you get and how much of an arse they want to be.

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