The old "police and VMR use em so they must be good" is a lame one often trotted out by the manufacturers and dealers. They are not out buying them at retail and have service agreements that ensure they have contracted low downtime. The manufacturers use these high profile departments often as loss leaders and advertising. It isn't the same as the average punter. As we know a lot of motor will run forever if started and run everyday with fresh fuel, oil , battery but totally different to a recreational user. Commercial users often spend huge hours at low revs and as they have crew on board / rules don't spend large hours at the top end of the rev range. The motors on these boats are changed out at XX hours or XX years regardless so as not to be seen to fail and when a failure occurs a spare is on in 24 hours as per the contract. They get seen by mechanics who have a clue and actually do preventative maintainance. As the underlying user never sees the cost of repair they never see the parts and the replacements that go into it. I can give you examples of every brand having low hour failures in powerheads, gearboxes, belts thrown,smallest little things , computers trim units , misting issues , corrosion, electrics. I can tell you that there was some groups with contracts to a manufacturer that were so sick of unrelaibility that they didn't like taking the boat out and counted down the days till they had motors replaced. A lot of survey and commercial boats were designed to accept higher weight outboards and needed all the power you could strap on due to the equipment they carry. I saw hulls modified by a motor manufacturer as their outboards were too heavy for a hull and people were getting wet feet.
I think the commercial guys have different considerations as they change out before major failures in so many cases and are on a different playing field where they rarely own motors out of warranty/ service contract and have got their moneys worth by that time. They have leverage at dealers as they buy multiple motors and spend a lot on maintainance service and parts. They also have a brain and can hear when a motor is not on song and is down on power, using fuel, oil etc and since they don't want downtime look at it and get it fixed so they are not stranded. Last of the big ones is that commercial boats are usually set up correctly with decent electrics and decent fuel filters that are all regularly changed out.
It is all about total cost of ownership, downtime and how you are treated by a dealer both in and out of warranty. It isn't a even playing field. A lot of failures are because people don't recognise the start of a failure. Only people that know true failure rates and causes are the manufacturers and they are hardly going to tell you.
We all know some commercial guys who aren't the sharpest pencil in the pack and others who don't know anything about motors and can barely work out where the fuel goes in. Some change moors as different dealers change brands and other dealers are given a bounty to get guys to change from one brand to another. I have to say that Yammi finance was a huge success and helped a lot of commercial guys who couldn't get credit on good terms put a new Yami on the back and extra bonus if they upgraded to a Yami upon replacement.
Overall there should be a lot less powerhead failures these days with so many sensors to stop the motor before they do fail and the quality and tollerances within motors as the manufacturers have had to retool to meet new pollution standards. Mind you the 4st powerhead is a mass of moving parts but long years of auto manufacture means they have got good quality control. Doesn't mean they don't stop but should decrease the cost of a repair if only the manufacturers would put reasonable prices on spare parts outside of warranty.
I guess if we could assess motors at real cost with no hanky panky and real failure rates and their causes it would be good. Isn't that what the journalists and experts are supposed to do when they are not accepting hospitality!!! ( ha ha)