Hi Cass,
Check the power to the unit - fuse as you said.
There is a green led on the structure scan box that will tell you if it is on.
How old is the HDS 7? There have been a few software updates, the later updates are needed to run the Structure Scan.
If you need to update - go here:
http://www.lowrance.com.au/Downloads...tware-Updates/
One would assume it is something simple ... surely the installers tested the unit before they sent it out.
I never let anything leave our workshop without being tested.
Cheers
Pete