Brand New Boat today left me stranded

[Angla]

I think we all have a story like that. Some are nearly catastrophic and some are just dumb stuff. Give it a couple of good trips and all will be well forgotten except when regaling stories around the campfire.

Cheers
Chris

[admahp]

Well I've just drop the boat back to the dealer and he assures me that the problem will be found and fixed. He too feels that it's a fuel problem, he was nice about it all and assured me that it wasn't my fault.

The mechanics are back on Monday so I guess I won't know the exact problem till then. I guess problems do occur and can only hope that this is a once off issue, I don't wish to experince a long chain of problems.

Judging from everyone's posts new boat issues are common, so long as no one gets hurt I suppose things could be worse!

Cheers
David

[Good_as_Gold]

Welcome to boating What a bugger it was on your first trip.

May be all new boats should be water tested by the sales guy and their Mechanic.
They can go out in the bay with no phone but with all their tools ,even take their laptop with them to check for possible faults. This would make them Check everything 100% That is all it is they do not check every thoroughly
Imagine if a lot new aircraft had problems in the 1st 5hours.
Nothing with electronics can be fool proof.

[ranga7]

Most boaties will have motor problems sooner or later in one way or another its a shame yours was on your first trip. hope you get it sorted and get back out there. I always use premium fuel....

[oldboot]

I just can't believe that this sort of thing is soo common and even worse that people seem to tolerate it.

A boat that fails 5 minutes into the first trip obviously had bugger all testing to make sure it worked.

I cant believe dealers take their duity of care so lightly.

What if this happend in the middle of a bar crossing or in some other situation.

remember to join up with one of the marine rescue orginisations.

cheers

[Lucky 1]

Put it down to a learning experience. It sounds like imho opinion the problem will most likely be something simple (my vote is a fuel issue). Whatever the reason you will always remember the problem and the solution come handy in your boating life somewhere else. Unfortunately it was on the maiden trip with your wife, but just get out there again.

Regards,

Lucky

[Steeler]

[quote=admahp;1263735]Hi Everyone,



So I picked up my new quinny this morning and being a newbie to boating, we were taken out and shown all the safety features and general use, etc etc. So the motor performed as expected.


Oldboot

They did water test and thats why consumers have warranty to sort any issues.If everything was perfect out of the box who would purchase with warranty and service in mind.

I have always said the emotion and anxiety of a drama on water is always magnafied simply because we just can't get out and walk.

I am sure it is a total pain in the neck for the OP but just as quickly as the problem developed with a good dealer it can be just as quickly sorted.

[rcfisher]

Mate they all have problems. Mine is about 4 years old and has to big holes in the bum of it which quickly filled with water when i dropped her off the trailer yesterday morning. I guess if i would have put the bungs in before i left home it would have solved the problem. Sure the people at the ramp had a good laugh.

[oldboot]

[quote=Steeler;1263850]

Hi Everyone,




They did water test and thats why consumers have warranty to sort any issues.If everything was perfect out of the box who would purchase with warranty and service in mind.

.

What a load of crap................everything should be perfect as it rolls out the dealers gate.........why should it be anyother way.

Warranty is a statuary obligation and no one should expect to buy with out it.

You will note with out exception...those manufaturers who build consistently reliable products do not have to offer the long warranties that the less consistent manufacturers need to to sell product

Any manufacturer with half a brain realises that the earlier a problem is addressed the cheaper it is to rectify..better still if the problem never occurs.

And boats failing...is definitely a more emotional issue..because you life may very well be at stake.

I am consistently gob smacked at the low standard of product, workmanship and service in the recreational marine market.

Both dealers and manufacturers ( particularly the american ones) have been playing fast and loose with peoples lives for far too long.

This level of failure would not be tolerated in the new motor vehicle market.

cheers

[googarra]

Hi,

larger mercs have the 'engine guardian' system that monitor everything and the either limits revs or shuts it down if something goes wrong that may cause engine damage. Mine has digital readout telling you whats happening, overtemp, max 2500rpm ect ect.

What I am getting at is your merc was going wrong somewhere and a sensor shuts the system down so your motor remains in one peice. It could be a number of things but probably relates to water temp or pressure which cooled down and let you start the motor until it got hot again.

It should be an easy fix for the dealer and not really their fault. If they water tested every boat for an hour or two they would be selling you a second hand boat, a bit like buying a new car with 300k's on the clock.

They have to rely on the factory quality control to have the merc right when it comes out of the box, service and test run, and sell it.

It happens to us all, ive been 20k's out at 10pm in the middle of nowhere and had a shut down, no other boats in radio distance up here.

If you get keen on boating and fishing I can assure you it wont be the last time.

Cheers

[Lancair]

My first new boat wasnt water tested before I took delivery of it. The throttle had been incorrectly connected, I had little more than about 1/3 of the full range. Simple problem that shouldnt have happened. My 2nd boat was a demo boat for the dealer and had 8 hrs on it, it was still incorrrectly propped !

Your problems will be fixed and like everyone else says, in a month or two you'll laugh about the issue.

Lancair

[admahp]

rcfisher I can easily see the bunts as an issue cause the ones fitted to the quinines come off very easily... I hope you didn't have to travel to far home to get them.

If the problem is purely the merc motor I can understand that it's not the selling dealers fault, however it's becomes then a matter of how they resolve issue. However confidence in the merc has needs to be restored.

Googara - what a nightmare situation! I certainly won't be venturing out any great distances...

[Steeler]

[quote=oldboot;1263870]

What a load of crap................everything should be perfect as it rolls out the dealers gate.........why should it be anyother way.

Warranty is a statuary obligation and no one should expect to buy with out it.

You will note with out exception...those manufaturers who build consistently reliable products do not have to offer the long warranties that the less consistent manufacturers need to to sell product

Any manufacturer with half a brain realises that the earlier a problem is addressed the cheaper it is to rectify..better still if the problem never occurs.

And boats failing...is definitely a more emotional issue..because you life may very well be at stake.

I am consistently gob smacked at the low standard of product, workmanship and service in the recreational marine market.

Both dealers and manufacturers ( particularly the american ones) have been playing fast and loose with peoples lives for far too long.

This level of failure would not be tolerated in the new motor vehicle market.

cheers

In an ideal world yep yep, but that it ain't.

[jake0]

You may of picked up something in yesterdays run and have a blockage somewhere causing an alarm to set off, was there water peeing from the tell tail?

[oldboot]

Hi,


It should be an easy fix for the dealer and not really their fault. If they water tested every boat for an hour or two they would be selling you a second hand boat, a bit like buying a new car with 300k's on the clock.

Cheers

Again a load of rubbish...most cars you buy will have 20 to 30Km on them.......quite a lot of properly tested products specificaly state how long they are tested for.

That does not make them second hand.....that makes them, properly tested.

If I was delivered any motor and it had less that an hour on the hour meter.....my expectation is that it has not been properly tested.

Regardless of how good the quality assurance is claimed to be...there is no substitute for proper testing immediately prior to delivery.

cheers