Dealer Complaint Question

[Beeracudda]

I don't really know whether to name the dealer in my ordeal yet but I'll try and keep it generic in order to get some sort of answers.

I sold my boat over a month ago with a dealer, my boat is a 32' Mustang cruiser so we are dealing with larger amounts of money, and to my horror found out about a week after I'd sold it that they didn't payout my finance loan as agreed. After many phone calls we finally got to speak with management and the error was in the money was deposited into their trading account not there trust account and as such the money has been spent. After I got up off the floor I then discussed the matter and was assured that they were getting money in to pay for the vessel and made a date to payout the loan this date come and gone and after investigation found that the money had gone to pay other bills! Now another date has been set which is today Tuesday 9th June and guess what management is unavailable and won't return calls.

Does anyone know what body handles disputes for the marine industry as this is a clear default on there part and with all the boat yards doing it tuff I am more than concerned!!!!

[wags on the water]

Maybe the Police would be a start.

[PinHead]

did you have a contract stating that they would pay out the boat?
Was it actually a dealer or a broker?
have you notified your finance company and shown them documentation from the dealer/broker that the boat has been sold?

Not an enviable situation you are in but I would be contacting your finance company and a solicitor immediately.

[Whitto]

You will be surprised what the Ombudsman can achieve......after contacting Magically things happen......certainly contact your Finance Co and your Solicitor

[Reel Nauti]

Definitely the finance company and the lawyer. Post haste. I'm sure you have a copy of the contract?

Dave

[peterbo3]

I am with everyone else.
So to clarify things, you were paid the purchase price less the commission & the finance company payout?
If this is correct, then the dealer knew full well that the finance company had to be paid.
I would contact the police, the finance company & my solicitor immediately. Do you have a copy of a brokerage agreement or was this a "handshake" or verbal agreement.They are feeding you a line. Act tomorrow.!!!!!!!!

[boatboy50]

Hey Beer,

Would this be a Mustang dealer loaceted on the Brisbane River who is causing problems?

Regards

Darren

[lee8sec]

I am with everyone else.
So to clarify things, you were paid the purchase price less the commission & the finance company payout?
If this is correct, then the dealer knew full well that the finance company had to be paid.
I would contact the police, the finance company & my solicitor immediately. Do you have a copy of a brokerage agreement or was this a "handshake" or verbal agreement.They are feeding you a line. Act tomorrow.!!!!!!!!

+1. Dont wait any longer. if the deal didnt happen today.
Hope it all works out for you. leigh

[tunaticer]

Sounds to me as if someone is trading whilst being insolvent. Get onto the legals as soon as possible and let your credit supplier know all the facts tonight.
I would also be googling the trader both as business and personal to see what history he has got tonight also. The faster you act the more chances are of it being resolved before anything else happens.

[tin can marlin]

I would not contact the dealer again i would put it in the hands of your lawyer in which i would ask for cleared funds within 24 hours. It sounds plain and simple to me fraud fraud and fraud. I would be taking action at sunlight as boat yards are shuting daily and this one does not sound like it has got much longer to go.

[Blackened]

G'day

I had a client about two years ago that had the same thing happen. Only it was on a smaller boat. The dealer is one on the south side and has had 2 competitors close down in the recent past.

They were straight onto the legals, I advise you do the same thing.

Dave

[stevelcqld]

is yours the mustang on boat point that's now sold?

I agree with everyone else I would seek the funds and any extra interest charged by the fin co. I would do this tomorrow with a date / time for this to occur.

Steve

[bobp]

contact Marine Queenland

[Ausfish]

Sounds like a Police matter, ring them straight away and get the ball rolling. Then contact your solicitor.

Nothing wrong with mentioning who it is, as long as you keep to the facts and the truth. No one can take action against you for telling the truth.

[Mindi]

I would not contact the dealer again i would put it in the hands of your lawyer in which i would ask for cleared funds within 24 hours. It sounds plain and simple to me fraud fraud and fraud. I would be taking action at sunlight as boat yards are shuting daily and this one does not sound like it has got much longer to go.

Absolutely...stop screwing around with home grown ideas, dont talk to the finance company, dont talk to the dealer, the police wont give a stuff..... get a lawyer immediately and do what he or she says and nothing else.....it does sound like insolvent trading and you just might possibly get your money before they go under if you do the right thing soon enough....but time is of the essence I suggest. It is probably too late...you needed the lawyer three weeks ago when they still had income to allocate and a lawyer could have improved your position in the queue...but a fast working lawyer now is your only chance I reckon.