Dealer Complaint Question

[revs57]

All the best with it Beer, hope it works out for you

[BM]

Hang in there mate.

[Heath]

Having to make half payments sounds like they are well & truely up the creek!
Keep on them & hope it all turns out ok for you.

[Jeremy]

IMHO, you should report this to police regardless of how it turns out for you. They have committed fraud, and it should be reported.

Jeremy

[cormorant]

good to see that some action has been undertaken mate,,,, i hadn't seen this post til now,,,, and most of the replies are spot on,,,,

your finance company on all occassions are the first place of call in these matters,,,, a number of reasons,,,, they own the asset,,,, it is their right to ensure their asset is protected via all reasonable means,,, and they have the push and $$ to protect their asset.

this simply means that if found to be fraud,,, their legal department will in turn take action first againt the dealer if all paperwork you hold is in place.

your credit rating is also protected throughout this process,,, abiding by any agreement made between yourself and them,,,

once they have the first bite,,, police action is normally warranted and instigated at their cost once more

this happens (believe it or not) quite commonly in the motor trade,,, most of the time its with personal sales and not as much through dealerships,,, but when you have people that are in need,,,, silly and stupid things occur

keep in mind,,,, if the payment made was not of a direct transfer process,,,, clearance of funds can also leave you in the grey matter until this happens

hope all goes well,,,, there is a solicitor in morayfield that i know who deals in this precise matter,,, if anybody within has a similar experience,,, let me know and i'll pass on details,,,,

choppa

Choppa is so right in getting a soliciter who does this regualrly and knows it inside out. The speed at which the good guys act is good and they know when to pull the trigger and have all the ducks lined up from the start


If the half money clears you have done well and hope the rest is forthcoming. Glad the finance company is aware but beware they are doing it for their own interest andlets say they only are owed 20k and you are still owed 20 afterwards they don't care. Get your money next off the dealer and if worst come s to worst you can still pay out finance or finance can recover boat.

Keep a record of what finance compant says to you as when it turns to crap the notes on your account may not cover all that is said and their recordings are unreliable ( for training purpose) and they have little obligation to keep them for many years a court case could take.

Hope it all works out

[PinHead]

a good lesson on this one...NEVER sell your boat through a dealer..sell it yourself...cheaper and easier

[Getout]

Did the Finance company know the boat was for sale in a boat yard? If so, wouldn't you think that they would have kept an eye on proceedings. since it was partially owned by them?

[boatboy50]

Pinhead,

Please don't use this to generalise and put fear into the world.

Just like every industry (yours too im sure), there is some sharks out there, but there is also plenty of good ones. Maybe no-one should buy an air conditioner from any air con company, and they should only buy one from Harvey Norman, pay cash and carry and fit it themselves. Maybe that's the answer.

I have been in the marine industry for many years (not currently retail), and I have seen some very dodgy people, But I have also seen plenty of genuine guys like GM and BM just trying to make a living and have people enjoy the wonderful world of boating and fishing.

Posts like yours are useless, not backed up by any fact or finer detail, just say something because you want too. No need to have any fact or truth behind a post nowadays.

Back to topic, good luck and get it sorted out now, whichever way you need to go.

Regards

Darren

[Mindi]

Pinhead,

Please don't use this to generalise and put fear into the world.

Just like every industry (yours too im sure), there is some sharks out there, but there is also plenty of good ones. Maybe no-one should buy an air conditioner from any air con company, and they should only buy one from Harvey Norman, pay cash and carry and fit it themselves. Maybe that's the answer.

I have been in the marine industry for many years (not currently retail), and I have seen some very dodgy people, But I have also seen plenty of genuine guys like GM and BM just trying to make a living and have people enjoy the wonderful world of boating and fishing.

Posts like yours are useless, not backed up by any fact or finer detail, just say something because you want too. No need to have any fact or truth behind a post nowadays.

Back to topic, good luck and get it sorted out now, whichever way you need to go.

Regards

Darren

Yeah Darren its fair enough you object to Pinhead's generalisation, I probably would too if I was an honest player in the marine industry. The problem is that knowing that 50% or 70% or 90% of the dealers are honest is completely useless information to the customer unless he knows about the dealer he is talking to. Faced with that ..the customer either rolls the dice with thousands of his dollars and hopes his dealer is one of the honest ones...or sells and buys privately. In the end the marine industry will be the ones who suffer and they are the ones who have to get proper processes in place to protect the customer if they want to be taken seriously.

[boatboy50]

Yeah Darren its fair enough you object to Pinhead's generalisation, I probably would too if I was an honest player in the marine industry. The problem is that knowing that 50% or 70% or 90% of the dealers are honest is completely useless information to the customer unless he knows about the dealer he is talking to. Faced with that ..the customer either rolls the dice with thousands of his dollars and hopes his dealer is one of the honest ones...or sells and buys privately. In the end the marine industry will be the ones who suffer and they are the ones who have to get proper processes in place to protect the customer.

Mindi,

That's exactly why I objected.

Just like everything in this world, the buyer needs to research his/her product and also the seller.

In this case, all the research in the world still would have led someone to trust this company.

There is no instant fix.

I will guarantee buying and selling privately will get you into trouble a lot quicker than doing it through a dealer, accredited or not.

Regards

Darren

[tigermullet]

The problem is that it takes a long time to build up trust again - sometimes it just doesn't come back.

42 years ago I ran into a problem with a car dealer (new car no less) and vowed never to get involved with dealers again. Never have and, since then, have always bought cars and boats on the used market without one single problem.

That's not to say that there are not honest dealers out there. I am sure that they exist but they will never get my business - and all because of one bad experience.

I don't know what the answer is but some form of protection must be put in place for the clients.

[darkside]

So, it's only a matter of days before we read the next "New Thread" about the guy who bought his new mustang and had the finance company repossess his new boat, so the lesson to everyone is when selling or buying a boat we have to be so aware of who owns it and what finance agreements are in place, and this would be so much easier said than done.

I must admit , buying or selling through a large dealer like that , i would'nt have given it a 2nd thought, i hope it all works out in the wash. Best of luck for a good outcome to all involved.

[Stuart]

Boatboy50

In many ways I do agree with Pinhead. I can do all the research in the world on a boat dealer or dealers but tell me this, how do I know if he will do me out of my hard earned overnight? I don’t trust anyone, its simple. I don’t trust anyone in this industry or any other industry for that matter. My trust is so low I built my own boat and fitted it out myself so I would be assured I would get my boat. The whole fisher boat debacle has put the wind up so many people they will hesitate in buying a new boat or motor and may opt for a second hand outfits. In reality’ there maybe many good and trustworthy dealers around but I’m not going to find out the hard way. If I buy a new outboard I will pay in cash on delivery and that’s it, don’t like then I will go else were. My electronics for the boat was only paid for on delivery of the goods even though they asked me to pay a deposit.

Stu

[akman1]

No offence but if life was your way stu then surely this would never happen,
re:CHIMO'S joke;;
Does this make sense?

It is August. In a small town on the South Coast of France the holiday season is in full swing, but it is raining so there is not too much business happening.

Everyone is heavily in debt.

Luckily, a rich Aussie PM arrives in the foyer of the small local hotel. He asks for a room and puts a €100 note on the reception counter, because he's a fussy sod he takes a key and goes to inspect the room located up the stairs on the third floor.

The hotel owner takes the banknote in a hurry and rushes to his meat supplier to whom he owes €100

The butcher takes the money and races to his supplier to pay his debt.

The wholesaler rushes to the farmer to pay €100 for pigs he purchased some time ago.

The farmer triumphantly gives the €100 note to a local prostitute who gave him her services on credit.

The prostitute goes quickly to the hotel, as she owed the hotel for her hourly room use to entertain clients.

At that moment, the rich Aussie PM is coming down to reception. He informs the hotel owner that the proposed room is unsatisfactory. He takes back his €100 and departs

There was no profit or income. But everyone no longer has any debt and the small townspeople look optimistically towards their future

[PinHead]

Pinhead,

Please don't use this to generalise and put fear into the world.

Just like every industry (yours too im sure), there is some sharks out there, but there is also plenty of good ones. Maybe no-one should buy an air conditioner from any air con company, and they should only buy one from Harvey Norman, pay cash and carry and fit it themselves. Fact 1: install it themselves and get caught and be liable ofr a fine of $20000. Maybe that's the answer.

I have been in the marine industry for many years (not currently retail), and I have seen some very dodgy people, But I have also seen plenty of genuine guys like GM and BM just trying to make a living and have people enjoy the wonderful world of boating and fishing.

Posts like yours are useless, not backed up by any fact or finer detail, just say something because you want too. No need to have any fact or truth behind a post nowadays.

Fact 2: When I was selling my boat I asked nearly every dealer/consignor around..they all wanted a minimum of 8% + GST. I was not going to pay anyone over 15k to sell my boat.

Fact 3: I spent $120 and advertised it on boatpoint..guy emails me from Vic..flys up the following weekend...buys the boat. Money transferred to my account prior to boat going on truck.

Back to topic, good luck and get it sorted out now, whichever way you need to go.

Regards

Darren

So perhaps Darren, I do know a little about what I am talking about.
The moral is..spend $120 and do the deal yourself...saves a lot of heartache.

Put fear into the world..nope..just letting people know how much these people want to sell a boat...and what do most of them do?? advertise it on boatpoint.

You can apologise anytime you are ready for your useless post based on not knowing any of the facts.