Originally Posted by
Poseidon
So Pinhead, you are happy to admit that your business also has warranty work required from time to time yet you seem to have an issue with a boat builder with the same responsibilities ONLY because he builds something different to you that carries people on water. I guess that your Utopia would have suppliers of Aircraft, Motorcars and Outboard Motors put to the stake if they, just like yourself, had warranty issues ONLY because their specialty lies in a more challenging environment than your own.
I even bet that boat of yours came with some sort of warranty implied ?
I would imagine that anyone who purchases anything these days considers the after sales service, warranty etc just as importantly as the creature comforts of their boat., I know that I did.
And if an issue arises then it is comforting to know that there are businesses out there like BlueFin Boats, PinHead Enterprises, Boeing, Mercedes Benz etc, that are more than prepared to make good any claims during their warranty period, which is what it all boils down to - Some manufacturers / suppliers are re-known for excellent warranty service whilst others are market leaders at dodging responsibility for shoddy workmanship.
Regards Cameron.