stacer boat nightmame

[adoandbeck]

just a quick winge about stacer boats
a mate of mine purchased a stacer boat at the start of year and has had only dramas since.
first off the live bait tank didnt work, water pickup was nowhere near in water? the berley bucket couldnt even clip in as brackets were wrong spacing. and the canopy clips were corroded and let go with the canvas padding also splitting. the gps was faulty.
the boat leaks eccesive first time out he went in bay and it leaked a bit, then second time out we went outside fishing for about 4/5 hours and it had about 100lts to 150lts of water in it
this is after a few months of buying it brand new. and my mate treats the boat like gold not at all thrashing, not at all rough weather.

so he contacted dealer and boat was taken back to them for testing.
they tested it in calm mariner area and it didnt leak than took out of bay in a bit of swell and it leaked a little.
they give it back to him and than after him hassling them they took it down to brissy/gold coast to stacer to get fixed.

when he got it back we looked at it they just welded spots here and there under the boat straight over the top of old weld so it stands out like dogs balls that its been repaired but at least welded.
the clips on canopy were totally different to the ones that are on there. petty but mind u its a new boat.

so whe were eager to take it out, we got just outside the bar and over he fell off the seat, they hadnt even screwed the seats back on...opps anyway on way home i commented on funny sound like metal rubbing on each other. this is in half a metre of swell mind u. he couldnt hear it, anyway we get back to the boat ramp and pull boat out of water and take bungs out and what do u know out pours the water again they obveously couldnt find problem and just welded here and there to look like they done something.

he rings them back and his dealer palms him off to stacer so they palm him back to dealer. anyway after a lot of hassles getting palmed off he has gone to consumer affaires which i dont blame him.
i am a pro fisher so i have a good idea on boats and i am shocked with the service this is a 6.19m boat mind u not a little tinny.
shame on u
has anyone had this trouble and what did u do.

[TimD]

Your mate would have been better off buying a 6 metre polycraft




cheers tim

[Alchemy]

Just do a search on Quintrex and Telwater on this site. Telwater are the mob that build the Stacer and Quintrex. You'll find plenty of feedback from others who have owned this brand.

[dodgyone]

Couple of guys I knew in Darwin had nothing with theirs. One sank at the ramp on its first trip out. Turns out the kill tank wasnt pumbed correctly and filled the hull up. Realised something was wrong and turned on the bilge pump... only to find it wasnt wired up.
Both ticked the option for the 120l long range tank. Only got the 90l as the 120 apparently couldnt be fitted into the available space. When they complained they were told to go and buy a 25l plastic tank if they wanted the extra range.
Just one problem after another with both boats but mostly dealer set up related.

Shame they couldnt get it all sorted out. I fished out of the 489 Stacer and found it to be a fantastically laid out boat. I would have had them at the top of my list if it wasnt for all the dramas.

[black runner]

Check that the lower mount bolts on the motor have been properly sealed and the cockpit drains through to the transom are intact and not leaking. The dealer should be looking after your mate on this one. The boat is still under warranty so sit down with the dealer, present a list of issues and get each problem fixed, just as you would on the first service of a new car. Keep the pressure on until it's done.

As dodgy says the quality of dealer setup can leave a lot to be desired unfortunately.

Cheers

[seastorm]

Who is the dealer?
Fill the hull with water and then leave it on cement and then see if you can find the leak.

[joe 09]

Who is the dealer?
Fill the hull with water and then leave it on cement and then see if you can find the leak.

i would fill the hull and park it front of the dealer's with a sign on it if the wherent prepared to fit it.

[Mindi]

It is remarkable they are so stupid as to not fix things like this first time ...they are just trashing their name and will then whinge about people buying imported product and ask the govt for public money to stay in business. Far too many Telwater stories on here for me.....and their boats are the dearest on the market foot for foot..premium price, not premium product.

[bluefin59]

From what i have read on this site in the last 2 years about telwater boats its certainly opened my eyes as to what quality they arent . I bought my bluefin in early 04 and have had no problems with it in over 500 hrs of mostly morton bay use . In the 4yr i have had it i have only read of 1 bluefin that had some sort of structual problem and it had an incident when crossing south passage bar and got flipped and buried the bow in a sand bar . If i was to buy a new boat stacer and quinnies would be way of the list ...matt

[black runner]

Not that I am defending Telwater in this case, but there are 10's of thousands of their boats out there and the law of averages say there will be a proportionally higher number of problems reported.

I hope adoandbeck keep us updated and the dealer finds and fixes the leak.

[Mindi]

Not that I am defending Telwater in this case, but there are 10's of thousands of their boats out there and the law of averages say there will be a proportionally higher number of problems reported.

I hope adoandbeck keep us updated and the dealer finds and fixes the leak.

Yes totally...the problem here is not just the faulty product its the failure to grab it and fix it quickly and with an apology to protect their brand name. Off my list too. This whole business of dealer saying "go to mfr" and mfr saying "go to dealer" is just bullshit behaviour. Maybe this is why there are more Telwater boats for sale second hand than just about any other brand, and at thousands more than they are worth IMHO

[Kleyny]

I have a quinny tinny as do a few of my mates. Not one of the leak and not one have them have cracked. one of my crazy mates finds it funny when he runs it up sand banks and launchs of the top of the passage choppy waves.

Must be just the larger telwater hulls.

neil

[ttone]

Gee! This is NO GOOD. Years ago, when I was in another business unrelated to this, Our motto was " The Quality of the product and the workmanship WAS *ALWAYS* remembered after the Price was forgotten. Maybe! We should now include Service, or LACK thereof as well! In the bush where we came from, businesses wouldn't last long because of the "name and shame" Grape vine soon spread around.
Hope it all works out for you Mate, remember it's the squeaky hinge that gets the most Oil!!
Cheers ttone

[matmuller85]

How do you get on to consumer affairs. I am having lots of trouble with GS Marine in darwin. My boat is just on 12 months old now. Has been repainted 4 times 3 locally once by Gs Marine, but becuase they are in darwin damage has occured to my boat. Gs marine has reefed my gps antena that hard it has ripped the cable out of the back, but wont admit it cost me $700. The boat had been dropped some where in transit. And serverly scratched, and they told me to F**K off and leave them alone.

[dodgyone]

How do you get on to consumer affairs. I am having lots of trouble with GS Marine in darwin. My boat is just on 12 months old now. Has been repainted 4 times 3 locally once by Gs Marine, but becuase they are in darwin damage has occured to my boat. Gs marine has reefed my gps antena that hard it has ripped the cable out of the back, but wont admit it cost me $700. The boat had been dropped some where in transit. And serverly scratched, and they told me to F**K off and leave them alone.

Seems a few guys have had problems with them too. Around 6 months ago someone torched Garys (the G in GS) new HSV in his driveway. Then a couple of weeks later his showroom burnt down. Wasnt you was it Matt?




Guys who had the problems with the Stacers tried everything to get them sorted. Consumer Affairs, Current Affair and even calls to Insurers like Club Marine stating that they were insuring boats that might give problems to them in an emergency.
One of the guys calculated his fuel load and consumption and ran out on the way home just short of the ramp. That was when he realised he didnt get what he was paying for.