stacer boat nightmame

[adoandbeck]

the dealer has tryed putting boat on travel lift and filling up with water, didnt show leak.
they then took floor out and took boat out and could see that it was leaking water but couldnt work out where?
dealer doesnt want to know about it now cause they are just losing out.
my mate is going through the motions with consumer affairs. getting statements off people who have witnessed the water leaks and various other things wrong with boat. he has to take a form for a full refund to dealer and if they dont reply on his request from what i gather consumer affairs takes legal action for a full refund.
matmuller85 i will ask my mate numbers for u to ring consumer affairs and the steps u have to take.

pritty sad u have to go to this trouble when u get a dud boat!!! would really make u ponder the safety of the brand of boat when ya sitting 4o mile out on the shelf dont it??????? what ya reacon.

ill keep u all posted to the outcome.

[Seahorse]

I got a stacer 489. Mine started to leak. Got back to boat ramp and about 20 litres or more water came out. Bilge pump even came on once, shit myself because i was at mud at night.
Just couldnt find problm anywhere.
Redid all bungs, went up and down hull.
I found the problem eventually.
On the transom there are 2 drain holes with 2 rubber flaps.
I just happened to move on of the eskies one day and noticed that the carpet was wet inside the boat just where the drain holes are when u hose inside.
I just taped over the bung hole to block them off. Tape is still there and not a drop of water since.
Hope this helps

Cheers
Greg

[skipalong]

mate i would definally be pissed,

[wags on the water]

the dealer has tryed putting boat on travel lift and filling up with water, didnt show leak.
they then took floor out and took boat out and could see that it was leaking water but couldnt work out where?
dealer doesnt want to know about it now cause they are just losing out.
my mate is going through the motions with consumer affairs. getting statements off people who have witnessed the water leaks and various other things wrong with boat. he has to take a form for a full refund to dealer and if they dont reply on his request from what i gather consumer affairs takes legal action for a full refund.
matmuller85 i will ask my mate numbers for u to ring consumer affairs and the steps u have to take.

pritty sad u have to go to this trouble when u get a dud boat!!! would really make u ponder the safety of the brand of boat when ya sitting 4o mile out on the shelf dont it??????? what ya reacon.

ill keep u all posted to the outcome.

I'm not sure he will get his money back as I didn't. I went through the same motions as your mate with no success. Telwater don't give a shit at all. Their warranty manager is also a piece of shit. My boat had paint peeling after 5 weeks and said warranty manager said it was oxidisation -> my fault. Such an ar$ehole. For such a stable boat I won't be buying or telling anyone else to buy one either.

[spears]

Consumer affairs is now (department of fair trading).
A mate had a problem which he took it to DFT and got nothing done.
They phoned the retailer and asked him to rectify the problem.
A few weeks later my M8 contacted DFT and was told what they did and they weren’t able to take any further action.
It was now left up to him to look for legal advice.
This may vary in other states,but I got a feeling it’s across the board.

Years ago I had a contract to carry out private job and had plant hire equipment and operator.
I quoted the job at around 3 hours and explained if we go over 3 hours that an other hour would have to be added to overall costs.
At the end it went to the extra hour and the customer paid me.

A week later DFT contacted me asking me to refund the extra hour.
I explained and refused …. never heard again from them.

A leaking boat may have different results..? for safety reasons.
But then again if it sinks and needs to be towed in a question might be if you knew then why did u use it..
I hope it all works out for you the easy way..

[Lovey80]

Another one! Bugger me how long are these guys going to stay in Business? They are still riding on the reputation they built years ago and the general public are obvioulsy oblivious that they have gone to the doghouse. Something needs to be done to alert the wider comunity.

Cheers

Chris

[wags on the water]

Chris,

I think people are just too scared (or just couldn't be bothered) to take legal action against a very big company.
To the fisherman with the new boat, it's a lifetime investment. To the manufacturer, ...well they just don't give a shit.

In the event that I ever buy a new boat again, it definately WON'T BE A STACER!

Lesson learned - $41000 lesson.

Wags

[Az]

sounds like there's enough people for a group action
sorry to hear about your troubles, reading what I have on here has ceratinly stopped me thinking about buying one

I was actually considering a stacer some time ago but not anymore!

[dodgyone]

sounds like there's enough people for a group action
sorry to hear about your troubles, reading what I have on here has ceratinly stopped me thinking about buying one

I was actually considering a stacer some time ago but not anymore!

Group action are not really feasable in Australia. That was looked into by the blokes I knew that had them. Lawyer said the only way they could really tackle them was for one bloke to win his case then the others use the precident.

[rosco1974]

hi all...there was a pro fisherman in brissy just won a case in the courts bout a faulty boat..he used it for one season then took the boat manufacture to court...he won the case court ordered the boat builder to build him a new boat and was awarded costs........poor boat builder not....stuff them all....had a few problems with my boat as well its not a stacer though...cheers rosco

[Seahorse]

have u tried what i said?
there has been no mention. just a lot of people going off.
i would be interested to see if that is the problem.
soory to hear about the stacer problems.
i got one. bit of bubbling paint, but hey its a mass produced boat. a tinnie, what do u expect.
buy a package deal to a price.
i guess i could have went to private boat builder, paid shitloads more.
I think i remember wags problem. Water leaking through hatch?
I saw that on the half cab when i was looking.
It was very obvious then.
That why i never bought half cab.
Hey overall i have been pretty happy with mine, but will admit next time will be glass.

[Rod Fishing]

Mate if you dont get resolution from DFT get wags and a few of the others here to email a cuurent affair and 0730 report etc. I am sure when they start getting a few emails they will look at a story. I have seen stories about when a whinging chick lost her cat.

I reckon used it as crab bait.

Good luck with it all.

Merry Christamas and a happy new year

Cheers Rod....

[Az]

Group action are not really feasable in Australia. That was looked into by the blokes I knew that had them. Lawyer said the only way they could really tackle them was for one bloke to win his case then the others use the precident.

pooling money together for legal costs and hope for a win and use that precident for future claims.. i know its a long process but that's also what these boat builders are relying on - people to just give up pursuing them.

I don't blame them though, it does take a lot of time, effort and sanity to follow it through to till the end

[Mindi]

Why doesnt gary from Springwood give us a view on how he finds them to deal with re quality and warranty..? he has been a Telwater dealer for many years I think. I am sure he has seen many of their hulls and I am sure would tell us if any were faulty..? and if they were fixed..?

[foxx510]

In Victoria we have VCAT for things like this, you pay $30 when you submit your claim and it is heard before a judge at a tribunal hearing. http://www.vcat.vic.gov.au/ No lawyers allowed for claims under $10k I think. Judge makes a binding decision on what is to be done. Is there a QCAT?