I bought a 4.85m Trailcraft Profish back in July 2006, I will not mention from where for the time being.
2 Months after buying the boat we had first signs of problems. I was driving the boat from my waterfront house and about 2km from my house it started showing "Water in Fuel" on the smartcraft gauges. I'm sure this happened after a decent few days of rain as well.
So I was straight onto the phone to the dealer and they said bring it in. So I took it down and dropped it off and a few days later they tell me they can't find anything wrong and they assume someone put water in my fuel tank due to the rusty colour of the water they removed when they drained the tank, where the rust came from? They tell me a rust jerry can, or from the servo's tanks or similar as the fuel tank is alloy (or poly, i forgot now?). So no bill from them and $60 worth of my fuel down the drain. They also give me a water filtering funnel and tell me to use it when filling up from now on.
So I take the boat back home, and go straight to the servo to fill up with the "water separating funnel" they gave me. I follow the instructions and when done there is no sign of any water left in the funnel. So I take the boat to the boat ramp chuck it in and drive it back to my house and park it on the floating dock. All seems good.
So a couple of months pass and I am out fishing in the river and the dreaded "Water in fuel" comes back on the gauges. So I get the boat out again and drag it back down to them (its a 1hr 15min trip to the dealer from my house, and about $80 fuel return each time in my old landcruiser). So a few days after dropping it off I, they call me back and tell me same thing as before. "Someone must be putting water in your tank or you are getting bad fuel", I tell them I used the funnel but they don't really seem to care, apparently its my fault. So this time they charge me $600 for the removal of the carpet, the floor and the fuel tank and draining the tank and whatever for one of those clear bottom fuel filters.
So I take the boat back home and just this Saturday gone I was heading out from my house and about 2km away and the "Fuel in water" pops up again again after the 3 days of heavy rain last week, this time the motor conks out and won't restart, so I call a friend and he tows me back home. Now the boat is tied up in the water 5 days later, the motor won't start even though I have drained the water from the external and internal filters. I am yet to call the dealer, as lack of time. But what ground do I have left to stand on? Each time I go there they belittle me and tell me its my fault.
Total cost because of this so far is
$60 worth of fuel from first visit
$600 for bill and about $50 of fuel and maybe $150 for filter in 2nd visit
$80 return for my car in fuel x 2 = $160
Total $1020 approx.
What course of action should I be taking from here? as quite frankly this is not f%#king good enough on their behalf.
Mitch