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Thread: Break down service

  1. #1

    Thumbs down Break down service

    I have been a member of a well known car breakdown service for last eight years,paid extra for cover for caravan , boat trailer & trailer breakdown.Haven't needed them till on the weekend when I broke a leafspring shackle on boat trailer.Rung them up they told me they don't cover anything over 4 metre unbelievable!
    So check your policy.

  2. #2

    Re: Break down service

    Ovakil, firstly that sucks the proverbial bigtime....

    Second, I am considering an on-water breakdown service in the Sunshine Coast area and I suppose an on road component to that might well be worthwhile considering too...

    A roadsize u-bolt and fishplate replacement is not difficult nor should it be prohibitively expensive. Gal u-bolts are around $10 each and about $30-40 for a fishplate and your back in business.

    Whats the 4mtr reasoning? How did they rationalise that???

    Cheers

  3. #3

    Re: Break down service

    [Whats the 4mtr reasoning? How did they rationalise that???

    Have no idea on both
    Lost my cool when they told me I will have to pay for a tow truck.
    Luckily I was at Morteon bay boat club with a secure car park,bought new u bolts next day & fitted 1/2 hour,now I'm replacing all of them.

  4. #4

    Re: Break down service

    ovakill I guess your talkin about the RA with the CQ mob eh.

    what class of cover did you have..??

    Found this on the above mentioned site, couldnt find anything about length restrictions tho

    Where the caravan or trailer requires specialist equipment, as in the case of a broken axle, broken tow bar/linkage, springs or seized/collapsed wheel bearings or where excess distance beyond the free entitlement applies, the additional cost must be borne by the driver.

    Garry
    Last edited by Spaniard_King; 09-05-2007 at 07:14 PM.
    Garry

    Retired Honda Master Tech

  5. #5

    Re: Break down service

    Quote Originally Posted by Spaniard_King View Post
    ovakill I guess your talkin about the RA with the CQ mob eh.

    what class of cover did you have..??

    Found this on the above mentioned site, couldnt find anything about length restrictions tho

    Where the caravan or trailer requires specialist equipment, as in the case of a broken axle, broken tow bar/linkage, springs or seized/collapsed wheel bearings or where excess distance beyond the free entitlement applies, the additional cost must be borne by the driver.


    Garry
    Yes
    I have bronze cover
    They didn't tell me any entitlements as it was over 4 metre in length.

  6. #6

    Re: Break down service

    Did they tell you that over the ph or was it the person who attended the scene?

    I dont think they were right as I can only find restrictions on over 4 tonne

    Garry
    Garry

    Retired Honda Master Tech

  7. #7

    Re: Break down service

    It was over the phone,the lady was asking me size of boat,told her 22ft & bit extra for trailer,then she put me through to supervisor,which he told me about 4 meter rule.I'm sure all phone calls are recorded.

  8. #8

    Re: Break down service

    Just imagine how many boats/trailers are under 4m... if ya right most of us are completely out in the cold.

    Garry
    Garry

    Retired Honda Master Tech

  9. #9

    Re: Break down service

    Hang on 1 minute and I will get the figures....

  10. #10

    Re: Break down service

    Was there maybe some confusion, and they were refering to a maximum length of 4 metres for a tilt tray tow truck for some reason and thought you required an 'all up' tow for some reason?

    No idea really, I just cant see any other reason for the 4 metre limit.

  11. #11

    Re: Break down service

    87,359 registered vessels under 4mtrs, current to 31/3/07 out of a total number of vessels in the QLD region (including PWC's) of 210,328.

    Cheers
    Last edited by BM; 09-05-2007 at 08:57 PM.

  12. #12

    Re: Break down service

    lol.. I got the first lot of measurements in an email

    BM have you got there towable trailer length (LOA)as I recon the RA with a CQ guys wouldn;t be able to measure the length properly

    Garry
    Last edited by Spaniard_King; 09-05-2007 at 09:04 PM.
    Garry

    Retired Honda Master Tech

  13. #13

    Re: Break down service

    Garry,

    the figures I have come from QLD Transport stats department and they are for VESSEL lengths so they wouldn't incorporate the trailer length as well.

    They are well set out figures which gives boat ownership by shire and by length of vessel. I am impressed!!!

    Cheers

  14. #14

    Re: Break down service

    Yeah I know where ya coming from BM but I cant see the road breakdown boys measuring ya hull length to determine if they can help us or not...

    Garry
    Garry

    Retired Honda Master Tech

  15. #15

    Re: Break down service

    Yes, I agree. That whole situation sounds really strange... If you were towing a b-double yeah I could understand them not wanting to roadside assist with your 3 piece rims but for a boat trailer of any reasonable length it seems very odd....... and worthy of further investigation.

    Cheers

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