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Formosa...........shame about the service!
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Thread: Formosa...........shame about the service!

  1. #1
    Ausfish Platinum Member
    Join Date
    May 2005

    Formosa...........shame about the service!

    I am going through the process of buying a new boat. I have looked at a couple of Formosa's in the flesh that other fellows own and thought I would make some enquiries. Two emails to the distributor, and not one response. If that is the kind of service a person gets from an enquiry how the hell could anyone expect any sort of after sales service, if you can get anyone in the first place to be interested in making a sale??

    Cheers

    Dave

  2. #2
    That's a shame Dave, I bought one through them a few years ago and they were a pleasure to deal with it may pay to give them a call.

  3. #3
    Ausfish Bronze Member
    Join Date
    Apr 2006
    just ordered one off coastal power boats, and cant say a bad word really helpful, hope you sort it out as they seem like a real solid rig,

  4. #4
    Ausfish Addict disorderly's Avatar
    Join Date
    Sep 2006
    Location
    In the Jungle/Mission Beach Hinterland
    Dave,
    Sometimes emails can be picked up by spam filters or even lost in cyberspace.I would take Black rats advice and talk directly to a human.

    cheers Scott

  5. #5
    Ausfish Silver Member fez's Avatar
    Join Date
    Apr 2006
    When I was in the market for a new boat I looked at the 5.5 Centre Cab they do through Coastal Powerboats. They didn't have one in stock and they arranged for me (same day) to have a look at the factory, where one was being fitted out.

    Lets say I was very impressed with the small factory and the attitude of the staff there, they went out of their way to show me eveything from the cutting process to the final fit out and even got the seats and cushions etc out of the storeroom to show me the quality.

    If you get one I don't think you will be disappointed. They are a solid boat.

    Their attitude was "we are a small factory and don't have time for waranty issues so we build they so we don't have to see them again.

    Cheers,
    Fez

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