Dealing with Boat light Fishing

[FishHunter]

Its not often you hear about good service so I thought I would give these guys a mention.

I bought a set of their blue Led's from their website, and the next day I received a email saying the lights were not in stock but they were expecting them in the week.

Last week Thursday I received an email saying the lights were in and had been dispatched with Star Track Express and I would have them next day.
Friday came and went so Monday afternoon I emailed them asking about my lights.
7pm last night I received a call from a lady ( Debbie I think) saying the lights had been scanned in at Mackay on Friday and I would get a call back this am with more details.
This morning I received a call from Debbie saying that Star Track had left the lights at my door as no one was home.

I had checked for that on Friday and seen nothing so I had another look in the flower beds and no parcel.
Not a worry she said they would make up another kit and it would be sent via Australia Post tomorrow.

Seems like there were a few other ways that could have played out and none in my favour so I am pretty happy with that.

[Marlin_Mike]

$hyte happens mate, it's how people deal with it that counts. At least they fixed the problem.

Mike

[Kero]

I'll second that FishHunter!

I too bought a set of blue lights from Boatlight Fishing. I saw Kirk at the boat show, where he showed me several types/colours. Once ordered and payed for, I received the kit seemingly instantaniously (day or two). great service, good quality & they work a treat in the boat.
:)

[finga]

Can't get much better then that.
Champion :)

[MEGA'bite]

i also have had dealings with them, there are excellent lights and indeed very professional to deal with.
As they said about there lights they are the best money can buy

[FishHunter]

My kit just arrived, in addition to the lights there is a large tube of silicone, assorted fitment goodies and what appears to be a good quality rheostat

Pity I have to wait till the boat is back to fit them.