View Full Version : Great service from Tackleworld!
Matt76
27-06-2010, 05:06 PM
After years of going to BCF for all my gear, I decided to have a look at the tackleworld not too far from me, I went in just for a stickybeak, and told the guys that on the way in. They were fantastic, they let me look around, ask stupid questions and chatted to my kids while I had a look around.
I ended up buying a reel for one of my kids to replace his old one, so they got a few different colour ones out to see which one he prefered, then after I paid for it and was outside loading the kids into the car, the sales guy came out and said he just wanted to check what he had charged me for it, and then said "Yep I thought so, here you are mate I charged you $10 too much, I forgot they were on special" and handed me $10.
I will definately be going there next time I need something, and for the record the only reason I went was because I saw an ad for them on Ifish, so advertising works!
I love getting good old fashioned service, it seems so rare these days.
bluefin59
27-06-2010, 05:14 PM
That was probably gordon from tackle world at sandgate ,he is a true gentleman and nothing is ever too much trouble ,hope the young fella is happy with his new reel .matt
Jurkyjj
27-06-2010, 06:49 PM
I too have to congratulate the guys at Tackle World Sandgate......they are absolutely fantastic and more than happy to assist with enquiries and offers.
They are a great outfit there and should get more praise.
and to be honest.......the prices are not that much more than BCF and the service doesn't even compete.
Just my 2 cents....
Jason.
change of ownership two months ago. stays open late on fridays now. previous owner was gorden i believe. he was a good bloke. new owners are good 2.
Matt76
27-06-2010, 08:36 PM
Yep it was Sandgate, Im not sure what the guys name was, there were 2 of them, the other one looked like the owner, not the guy that served me. Both very helpfull.
Bear001
27-06-2010, 09:10 PM
nice to hear compliments where due...usually its only bad service that rates a wrap.....
Pridey
27-06-2010, 09:20 PM
Well its seems to be a trend. I'm a pretty big fan of Tackle World Townsville.
Normal stuff when comparing with BCF. You ask a question, and the guys generally know what you're trying to spit out. Plus, they're all fishos which sort of helps. Not afraid of handing out local knowlege either, which means as I travel, I'll always go into a store and ask questions when Im stocking up.
Coddie
29-06-2010, 03:51 PM
Same thing up here in Cairns, the missus loves the place cause they don't make her feel stupid when she goes shopping for my Chrissie pressies.
bagdout
29-06-2010, 07:54 PM
our local tackleworld at kawana on the sunny coast is much the same. very knowledgeable staff. the service doesnt compare anywhere near bcf. you dont mind paying the couple of extra bucks when the knowledge you gain off them is invaluable IMO.
cheers, aaran.
Mike Delisser
29-06-2010, 10:07 PM
Is Trevor Saunders still working at Tackle World Sandgate?
One of the pioneers of sportsfishing in Qld, there's not much Trev doesn't know about catching fish on lures.
Cheers
spelchek
29-06-2010, 10:19 PM
Thumbs up for Tackleworld Bundy as well. Great guys and their customer loyalty program is actually beneficial to be a member of.
ShaneC
29-06-2010, 11:00 PM
Tick another one up for Tackle World at Sandgate. I lost a handle off one of my winches at the weekend and wanted one in a hurry. I asked if it was possible to order and pay for one and pinch a handle off a stock winch they had and it was no problem. There was a miscommunication in the price which was not their fault, but we came to an agreement and split the difference down the middle.
Can't sing their praises enough, I will be spending quite a bit there in the future me thinks...... I only went there because it is close to where I am working at the moment and was most impressed. I believe the guys there are Trevor and Chris.
Cheers,
Shane
Rodman
30-06-2010, 05:10 PM
Mark Templeton is one of the two owners, seems to be a nice guy
Very easy to communicate with
Gordon decided to go fly fishing permanantly
Ken
four_button_arnie
01-07-2010, 04:57 PM
Tackleworld Gladstone, great service, great info, just bought a Stradic 5000 off them, spooled it up for me, the guys in there really know their stuff, ill gladly be giving them all my future business,
Josh
________
Fake weed (http://syntheticweed.org)
Nomad1
02-07-2010, 11:31 AM
good service really is rare and we found plenty of it at the sandgate store. one of the guys even took time to show my son how to tie some basic knots. last time I was there I did see trevor, he decided to stay with the new owners. good effort sandgate.
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